Introduction

Welcome to GO Courier service. This Privacy Policy was written to help you better understand how we collect, use and store your information. We realize that privacy and security are at the core of our relationship with our customers. We are committed to maintaining the confidentiality of your private information and we use the latest security technology to protect your sensitive data.

We don’t sell, rent, or loan our customer’s names, e-mail addresses or personal information to anyone at any time for any reason. The only messages you receive will be from us. This includes automatic order and dispatch confirmation e-mails generated upon receipt of your order and, only if you choose, an occasional e-mail to notify you about special promotions or new services.

What Information We Collect From Merchants

We collect and process personal data relating to our current and former customers, suppliers and our employees in the course of business in a variety of circumstances and to protect the legitimate interests of our company.

Processing of personal data includes collecting; recording, storing, altering, disclosing and restricting of personal data.

As part of our services, we need to obtain and process this data. Personal Data is required to transport the goods from one location to another to process service payments and to provide our services to you as you have acquired. We only collect the relevant personal data necessary from customers, suppliers and delivery man. Therefore, the types of data personal listed below will be processed when relevant:

• Names
• Postcode
• Email Address
• Vat/TIN Certificate
• Business Or Home Addresses
• Company Registration Photocopy
• Telephone Number (Personal Or Work Number)

Photographs (Where Consent Is Obtained)

Bank details to process the financial transaction, while we may require credit or debit card details for payment, signatures as proof of collections and proof or receipt of goods, we do not store these details on our system.

Information from GO Courier service and support users:

What Information Do We Collect And Why?

GO Courier service website visitors, we collect information about the device and browser you use, your network connection and your IP address.

• Telephone support users, we collect your phone number and call audio recording.

• Official visitor support users, we collect your name, cell phone number, Identity Document card, email address and information about you.

Our Customers and Suppliers

We are committed to processing personal information about our customers in ways that comply with our legal obligations as well as being clear with our customers about what we do with their personal information. For some deliveries we may need to engage a third-party courier on your behalf. In such cases the third party will be a data controller for any personal data processed in the course of delivery.

• We don’t sell your data to third parties

• We do use data to help us provide great customer service, which includes tailoring the information we share with you to help ensure that it’s relevant, useful and timely.

How We Use And Share The Usage Information We Collect

Although non-personally identifiable, we may use such received and collected information to monitor aggregate use metrics, analyze traffic patterns, track content you may be interested in, diagnose and fix technology problems and otherwise plan for and enhance the Site and the Delivery.com Apps, and disclose it to and share it with our third parties’ services providers for the same purpose as set out in this paragraph.

Fraud Alert Notice

Please be aware of the unauthorized use of the GO Courier service mark, company name and addresses, employee names and logos (collectively, “GO Courier service Intellectual Property”)

Fraudulent parties have attempted to defraud individuals and the public at large through the unauthorized use of GO Courier service Intellectual Property on web sites falsely identifying such companies to be GO Courier service or to have an affiliation or relationship with GO Courier service. Such web sites seek to extract money or confidential information from unsuspecting parties by attempting to appear legitimate. By way of example and not limitation these fraudulent web sites claim to sell goods dispense lottery winnings sweepstakes awards or promotional distributions of moneys as the shipper of consumer goods or serve as the escrow or paying agent of money. Some fraudulent web sites go as far as to purport to provide shipment tracking information.

If you receive any communication purportedly from GO Courier service or identifying a web site as being affiliated or related to GO Courier service particularly where you are asked for the payment of money or the web site is simply “too-good-to-be-true”; or if there is any doubt as to the authenticity of a web site or any communication from or about World Courier, please report it to GO Courier service via e-mail/call.

This alert does not affect the obligation of any shipper or consignee to pay shipping, VAT or similar charges where these are properly payable at the time of delivery.

Contacting Us

If you have any questions about privacy, or wish to update your details or have them removed from our mailing list at any time,

Please Contact Us Using info@gocourier.com

Thank You.